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Web Designers Furious Over Outlook 2010

Wed, Jun 24, 2009

Commentary, Web Design

I received an email in my inbox this morning from Campaign Monitor, the email marketing software company, regarding Outlook 2010. It explained that Microsoft has decided to use the Word rendering engine to display HTML emails in Outlook 2010. What exactly does this mean and how does it affect web designers?

This means for the next 5 years your email designs will need tables for layout, have no support for CSS like float and position and no background images. Not to mention the long list of bugs and quirks that break the simplest of layouts.

Some people might be asking, “what’s the big deal?” The problem is that it’s been a long road to get to where we are now. There are web standards that apply to email as well and Outlook 2010 would be abandoning these accepted standards. The Email Standards Project has written about the specific problems with the beta version of Outlook 2010 in their post, “Microsoft to ignore web standards in Outlook 2010 – enough is enough.”

In response, The Email Standards Project and Campaign Monitor have created FixOutlook.org. The site will serve as a call to action and they have chosen Twitter as the medium for your voice to be heard.

Outlook 2010 is still in beta and Microsoft have confirmed they want to hear your feedback on this decision. It’s time for the email marketing and design community to rally together and encourage Microsoft to embrace web standards before it’s too late.

What’s the best way to do that? Twitter of course.

If you feel strongly about this matter, join myself on Twitter in voicing your opinion to Microsoft.

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This post was written by:

Peter - who has written 83 posts on Designisms.

I am a professional interactive designer living in the New York City metropolitan area. Follow me on Twitter @peterlandt and blog posts @designisms.

  • On the other hand, I've just found that Safari/Apple Mail works splendidly in this regard. And my non-techie wife has had great success with MSIE/Thunderbird.

    The curious thing this points out is, Microsoft seems oblivious to the fact that they have *always* been their own worst enemy -- no one else is really on equal footing to compete. If anyone is going to stick a knife in Redmond's back, it's their own staff.
  • Ryan
    Actually Office 2007 used Word's rendering engine as well so this isn't breaking news. I imagine they did it this way because during Office 2007's life cycle there was IE6, IE7, and IE8 and I imagine the Office team wanted to avoid having to follow a moving target.

    That said, I have only encountered a few rendering issues in Outlook 2007 but wouldn't mind seeing a more standards-based render since we're going to be stuck with this for 2-3 years.
  • Karen
    Not that I completely disagree with Jann. However, it seems more and more like MS is looking to break with the rest of the world. IE is a perfect example. And now they want to mess with how emails read properly on one of the most widely used email clients? As a Mac user it has little bearing on my emails (unless of course they decide to screw with Entourage as well which is highly likely). But I will find it frustrating when all of the emails I design won't display properly.

    K
  • I don't quite know what the hubbub is all about. HTML doesn't render properly in most email clients anyway. Web-based browsers routinely strip out CSS coded into headers amongst other design issues. Designing an email is NOT the same as designing a web page.

    Granted it would be nice if we didn't need to design differently...But let's have MS fix IE first so at least the browsers all render properly.

    Just my 2 cents.
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